Privacy Policy
Effective Date: 16 March 2026
Last Updated: 16 March 2026
This Privacy Policy describes how Mexora Infosys Private Limited ("Company", "Mexora", "we", "our", or "us") collects, uses, processes, stores, shares, and protects personal information when users access or use the KaamKaro mobile application, website, or related services (collectively referred to as the "Platform").
KaamKaro is a digital platform owned and operated by Mexora Infosys Private Limited that connects customers with independent local service providers for various home, professional, and on-demand services.
By accessing or using the Platform, you agree to the terms described in this Privacy Policy.
The Platform KaamKaro is owned, operated, and managed by:
Mexora Infosys Private Limited
India
All services provided through the KaamKaro platform are operated under the authority of Mexora Infosys Private Limited.
This Privacy Policy applies to:
This policy applies to all users including:
Platform
Refers to the KaamKaro mobile application, website, and related services operated by Mexora Infosys Private Limited.
User
Any person who registers, accesses, or interacts with the Platform.
Customer
A user who requests or books services through KaamKaro.
Service Provider / Worker
An independent individual or professional who offers services through the Platform.
Personal Information
Information that identifies or can reasonably identify an individual.
Processing
Any operation performed on personal information including collection, storage, analysis, or deletion.
Mexora Infosys Private Limited may collect different types of information depending on how users interact with the Platform.
4.1 Personal Information
When users create an account or interact with the Platform, Mexora Infosys Private Limited may collect:
For service providers, additional information may include:
4.2 Account Registration Information
When users register on KaamKaro, Mexora Infosys Private Limited may collect:
4.3 Location Information
To enable location-based services, Mexora Infosys Private Limited may collect:
Location data is used for:
Users may disable location access in device settings.
4.4 Service Request Information
When a user books or requests a service, Mexora Infosys Private Limited may collect:
4.5 Communication Data
Mexora Infosys Private Limited may collect communication information including:
4.6 Device Information
When users access the Platform, Mexora Infosys Private Limited may automatically collect:
4.7 Usage Data
To improve platform performance, Mexora Infosys Private Limited may collect data about how users interact with the Platform, including:
Service Delivery
Operating the KaamKaro platform and connecting customers with service providers.
Account Management
Creating, maintaining, and securing user accounts.
Communication
Sending notifications, confirmations, and updates related to services.
Customer Support
Resolving issues, complaints, and disputes.
Platform Improvement
Analyzing platform performance and improving features.
Safety and Security
Detecting fraud, abuse, or unauthorized access.
Legal Compliance
Complying with applicable laws and regulations.
Mexora Infosys Private Limited does not sell or rent personal information to third parties.
However, information may be shared under the following circumstances.
7.1 Between Users
To enable service fulfillment, limited information may be shared between customers and service providers, including:
7.2 With Service Partners
Mexora Infosys Private Limited may share information with trusted third-party partners who help operate the Platform, including:
These partners are required to maintain strict confidentiality.
7.3 Legal and Regulatory Requirements
Information may be disclosed if required to:
Mexora Infosys Private Limited uses appropriate security measures including:
While strong safeguards are implemented, no online system can guarantee absolute security.
Mexora Infosys Private Limited retains personal data only as long as necessary for:
Once data is no longer required, it will be securely deleted or anonymized.
Users may have the right to:
Requests can be submitted through the contact information provided below.
Users may request deletion of their KaamKaro account at any time.
Upon deletion:
The KaamKaro website may use cookies and similar technologies to:
Users may control cookie preferences through their browser settings.
The Platform may contain integrations or links to third-party services.
Mexora Infosys Private Limited is not responsible for the privacy practices of those external platforms.
Users are encouraged to review third-party privacy policies.
The services offered through KaamKaro are not intended for individuals under the age of 18.
Mexora Infosys Private Limited does not knowingly collect personal data from minors.
If such data is discovered, it will be removed promptly.
In certain cases, information may be processed or stored on servers located outside the user's country.
By using the Platform, users consent to such data transfers where necessary for service operation.
Mexora Infosys Private Limited reserves the right to modify this Privacy Policy at any time.
Users will be notified of significant changes through:
For questions regarding this Privacy Policy or data protection matters, users may contact:
Mexora Infosys Private Limited
Email: mexorainfosys@gmail.com